Customer feedback by Net Promoter Score 2025

In 2025, the following companies had taken NPS measurements: Vebego Cleaning Services, Vebego Zorgservice, Vebego Facility Solutions, Vebego Bright Solutions (formerly Alpheios), Vebego Cleaning & Services, Vebego Facility Services, Vebego AG and Vebego Service & Expertise. Vebego Groen did not conduct an NPS measurement in 2025.

In 2025, the NPS was +46, a 5-point increase compared to 2024:

• 55% of all respondents are promoters and gave a score of 8, 9 or 10 when asked how likely they are to recommend Vebego to colleagues and/or business contacts. This represents a 3% increase compared to 2024.

• 10% are detractors and gave a score of 0 to 5 on the recommendation question.

• Vebego Bright Solutions has consistently achieved the highest NPS in the Group for several consecutive years.