Customer highlights in 2025

Dortmund Airport: smart cleaning at scale

We secured the contract for Dortmund Airport, a key hub for East Westphalia, the Ruhr area and North Rhine-Westphalia, and an important economic driver in the region. Our team began operations on 1 September 2025, covering about 230,000 m² (30,000 m² indoors and 200,000 m² outdoors). We were selected for our modern cleaning concept, which combines digital quality assurance with new technologies. For example, scrubber-dryer robots support teams in high-traffic areas and help maintain consistent standards. Digital tools manage the workflows, increasing transparency for customers, and continuously monitor cleaning quality.

Water company Vitens: contract extension and expansion

Vebego Cleaning Services has worked with Vitens for eight years, with consistently high customer satisfaction. This has led to a further extension of this successful partnership. Vitens has deliberately chosen a partner that goes beyond cleaning: Vebego contributes to social value, sustainability and operational peace of mind. The partnership is built on trust, transparency and a shared vision of future-oriented services. In addition to extending the contract, we will now also service production locations, where Vitens extracts, purifies and distributes drinking water to customers. What makes this extension particularly special is the integrated collaboration between Vebego and family businesses Hommerson and Branderhorst. Together, we are creating a more uniform, sustainable and social approach for Vitens. This will result in improved quality, greater uniformity and maximum social impact across all locations.

Assured of a clean office space

One of the world's largest insurance companies, opened a new office campus in the south of Germany in 2025. We won the tender for cleaning and several other infrastructure services at the site. About 4,500 employees work on the campus. The award-winning office campus combines state-of-the-art sustainability measures with a strong focus on social impact.

Welcome back: VIB and Marktplaats

VIB, a leading research institute in Life Sciences has returned to Vebego Cleaning & Services after a brief period with another provider.

Marktplaats, which operates the largest online marketplace in the Netherlands, also returned to Vebego. Following a strategic decision to bring certain facility services in-house, our partnership ended in 2023 after five years of collaboration. However, just like on the platform itself, you can sometimes find exactly what you need with a little searching. In 2025, Marktplaats invited Vebego Facility Solutions to participate in a new tender. By listening carefully and translating the customer’s needs into a tailored solution, we secured a new multi-year contract.

BBL-BAZ: mandate secured

Vebego AG has secured the full mandate for the Swiss Federal Asylum Centres (BBL-BAZ) and part of the mandate for the Federal Office for Buildings and Logistics (BBL). The BAZ contract covers three sites with a total of 80 buildings. We are authorised to provide various services, including maintenance and special cleaning, building maintenance, gardening and outdoor cleaning. The BBL mandate covers 29 buildings and includes maintenance and special cleaning, as well as the supply of cleaning products.

Rabobank: largest IFM soft services contract

During the year, our extended contract with Rabobank, delivered by Vebego Facility Solutions, came into effect. It has significantly expanded the scope of our work. In addition to 14 regional offices, the new contract now also covers soft services for the central organisation in Utrecht.

This makes our partnership with Rabobank the largest IFM soft services contract in the Netherlands, with hundreds of Vebego employees supporting 116 locations. Vebego Facility Solutions provides a full range of services, including hospitality and service desk support. We work with partners such as Vebego Groen, Vebego Cleaning Services and Vebego Participatie.

Rijksschoonmaakorganisatie chooses Vebego Bright Solutions again

Vebego Bright Solutions will continue to supply cleaning machines, products and materials to the Rijksschoonmaakorganisatie (RSO) in the coming years. Vebego Bright Solutions has been a supplier to RSO since 2015. RSO employs 1,750 cleaning staff who support more than 120,000 Dutch civil servants across 26 government customers, ensuring clean and pleasant working environments every day.

In 2025, an important step for Vebego Bright Solutions was the expansion into Germany and Switzerland. These are the first steps towards becoming a supplier to Vebego companies in these two countries.

Capacityd: future ready services

Algemeen Ziekenhuis Jan Portaels, a general hospital in Vilvoorde, Belgium, is preparing for its transition to a ‘hospital of the future’, set to open in 2027. In 2025, our joint venture Capacityd initiated a partnership with 25/8 (alarm and communication systems for healthcare) and plans to launch a pilot introducing a ‘comfort button’ alongside the standard call button at patients’ bedsides. Through a dedicated app, requests are routed directly to the appropriate staff member – whether in cleaning, catering or hospitality staff – ensuring faster and more targeted support.

Maasstad Ziekenhuis in Rotterdam is also working with our joint venture Capacityd to organise support services in a smarter and more future-ready way. Services such as patient transport, cleaning logistics and equipment management are being streamlined and increasingly data-driven. Using AI and real-time data, notifications are automatically translated into tasks and assigned to the right employee at the right time. This improves oversight, optimises capacity and creates more room for what really matters most: good patient care. Maasstad is one of eight Santeon group hospitals, which creates a reference pathway for the broader Dutch hospital market.

Roermond: supporting safe accommodation for refugees

In Roermond, local authorities, safety regions and national government partners work together to provide safe and humane accommodation for refugees from Ukraine (newcomers). Vebego Facility Solutions has supported one of these locations from the outset. In 2025, we extended this partnership to include an additional site. A key factor in this partnership is our commitment to creating opportunities for people who face barriers to employment. What is special about this contract is that we increase our social return every year. Together with our partners, we continue to improve both the quality of services and our social impact – helping to build a better world. Together we are doing good!